Pricing
In order to confirm your appointment at Avita, we require a credit card to be added to your account in order to book this appointment. We have a 24 hour cancellation policy if you need to cancel your appointment and do not want to be charged. If you cancel with less than 24 hours notice, you will be charged for the appointment. Note: For security reasons, your credit card number is saved as a token.
At Avita Health and Massage Therapy Clinic in North Vancouver, we take pride in delivering premium care at competitive prices. If you have an extended health plan, you may also receive partial coverage for your treatment. We direct bill most extended health plans.
Prices subject to change.
Direct Billing
Avita Health & Massage is able to directly bill to most extended health plans of our clients. Please see the list below, and if any of these apply to you please let us know when you book your appointment. By supplying us the policy and ID number we can set up a direct billing account for you. If there is an amount that your plan does not cover, you simply pay the difference at the time of the appointment and the plan will send us the remainder by cheque.
Please note:
How do I determine my extended healthcare benefits coverage?
- Review your benefits package through your employer
- Contact your extended healthcare company or visit their website
- Talk to your human resources (HR) or extended health plan administrator
Extended Plans which we direct bill
Blue Cross, Canada Life, Chamber of Commerce, Claim Secure, The Co-operators, D.A. Townley, Desjardins, Empire Life, Equitable Life, Green Shield, Group Health, Group Source, Industrial Alliance, Johnson Inc., Johnston Group, Manulife, Maximum Benefits, Medavie RCMP, SSQ, Standard Life, Sunlife
Note: Please double check that your employer is set up with the insurer to do direct billing, as some employers occasionally do not have this enabled.
Cancellation Policy
Your appointment time is important to us, and is reserved for you. We have a 24 hour cancellation policy. If you are unable to provide this notice, we will charge you in full for the missed appointment if we are unable to fill the spot. Please call the clinic to cancel an appointment.
Massage Therapy Rates
Our Massage Therapy rates are below and include GST.
| Service | Duration | Cost |
|---|---|---|
| Massage Therapy | 60 Minutes | $130.00 |
| Massage Therapy - ICBC Initial visit | 60 Minutes | $4.00 paid by patient |
| Massage Therapy – ICBC Subsequent visit | 60 Minutes | $30.50 paid by patient |
Physiotherapy Rates
The following rates apply to the services provided from physiotherapists in our North Vancouver clinic. Avita Physiotherapy sessions are one-on-one.
| Service | Duration | Cost |
|---|---|---|
| Physiotherapy – Initial | 45 Minutes | $120 |
| Physiotherapy – Subsequent | 30 Minutes | $95 |
| Physiotherapy – Extended Subsequent | 45 Minutes | $142.50 |
| Physiotherapy – ICBC Initial Assessment | 45 Minutes | Fully covered by ICBC |
| Physiotherapy – ICBC Follow up | 30 Minutes | Patient pays $6.00 |
| Pelvic Floor – Initial | 60 Minutes | $165 |
| Pelvic Floor – Subsequent | 45 Minutes | $135 |
| Pelvic Floor – Subsequent | 30 Minutes | $115 |
* there may be slight price variations by practitioner based on additional experience or certification levels. Please check your Physiotherapist’s pricing in our on-line booking page. Click on the Book Now icon and then select your practitioner.
Chiropractic Rates
The following rates apply to the services provided from chiropractors in our North Vancouver clinic.
| Service | Duration | Cost |
|---|---|---|
| Chiro – Initial Assessment with Dr. Rachel Rottger | 60 Minutes | $140.00 |
| Chiro – Initial Assessment with Dr. Nick Crivici | 40 Minutes | $120.00 |
| Chiro – Subsequent Visit with Dr. Rachel Rottger and Dr. Nick Crivici | 20 Minutes | $75.00 |
| Chiro – Extended Visit with Dr. Rachel Rottger and Dr. Nick Crivici | 30 Minutes | $110.00 |
| Chiro – ICBC Initial Assessment with Dr. Rachel Rottger and Dr. Nick Crivici | 40 Minutes | $32.00* |
| Chiro – ICBC Subsequent Visit with Dr. Rachel Rottger and Dr. Nick Crivici | 20 Minutes | $16.00* |
| Chiro – Student Initial Assessment with Dr. Rachel Rottger | 60 Minutes | $80.00 |
| Chiro – Student Subsequent Visit with Dr. Rachel Rottger | 20 Minutes | $35.00 |
| Chiro – Student Extended Visit with Dr. Rachel Rottger | 30 Minutes | $45.00 |
NOTE: Amounts listed for ICBC are the portion that the patient pays. The balance is direct billed to ICBC, as long as the patient has an active and approved claim open.
Acupuncture Rates
The following rates apply to the services provided from acupuncturists in our North Vancouver clinic.
| Service | Duration | Cost |
|---|---|---|
| Acupuncture – Initial | 60 Minutes | $135.00 |
| Acupuncture – Subsequent | 60 Minutes | $135.00 |
Clinical Counselling Rates
The following rates apply to the services provided from clinical counsellers in our North Vancouver clinic.
| Service | Duration | Cost |
|---|---|---|
| Counselling | 60 Minutes | $145.00 |
| Couples Counselling | 60 Minutes | $165.00 |
| Counselling (telehealth) | 60 Minutes | $145.00 |
| Counselling (ICBC) | 60 Minutes | Covered by ICBC |
ICBC Patients Rates
If you have been injured in a motor vehicle accident you are automatically approved for treatment within 12 weeks from the date of your accident, or up to 25 treatments for physio/chiro or 12 treatments for massage, whichever is used up first. You do not require a Doctors note within the 12 week period. Treatments beyond this period will require authorization through ICBC and a Doctors note.
Physiotherapy
Cost: Initial visit/assessment – no charge
Subsequent visits: $6 for a 30 minute treatment.
Why does Avita charge $6 per subsequent visit, when some clinics do not? The reason is that Avita does 30 minute one on one appointments with our Physiotherapists in order to get the best possible outcomes. Many other clinics either spend less time with patients, or they see multiple patients at the same time.
Chiropractic
Cost: Initial visit/assessment - $32
Subsequent visits: $16 per visit.
Massage Therapy
Cost: Initial visit/assessment: The Initial visit cost is covered by ICBC
Subsequent visits: $30.50 for 60 minute appointments. At Avita we exclusively book 60 minute ICBC massage therapy appointments. This allows our Practitioners more time to focus on your condition and treatment plan. Our goal is to get you back to health as quickly as possible.
In the event that you cancel an appointment with less than 24 hours notice, or you miss your appointment, we cannot bill your extended plan or ICBC. You will be responsible for the full cost of the appointment. This also applies if your Claim or Extended Benefits Provider deny payment. You will also be responsible for the full cost of the appointment. Thank you.
Clinical Counselling
Cost: Initial and Subsequent sessions are covered by ICBC on approved claims.
ICBC automatically grants 12 covered sessions within a 3 month period, from the date of the accident. At Avita, ICBC counselling is provided by Laurren Iacobellis RCC.